mil's Privacy Policy
Here is mil's complete policy on how your personal information is collected, where it is used, and how safe it remains.
1 Introduction and Applicability
mil (mil-bet.cam) places the highest importance on the privacy of its members. This privacy policy applies to mil's website, mobile application, and all related services. When you open an account at mil, use its services, or use this platform, you are considered to have agreed to the terms set out in this policy.
This policy may be updated from time to time. When changes are made, the "Last updated" date at the top of the page will change. For significant changes, registered members will be notified by email. To learn more about mil, visit our About Us page.
2 What Information Is Collected
mil collects the following types of information from its members:
2.1 Information Provided Directly
- Full name, date of birth, and national ID number (for age verification)
- Email address and mobile number
- Username and password (stored in encrypted form)
- Payment-related information — such as bKash, Nagad, Rocket, or Upay numbers (full or partial, depending on the security level)
- Documents submitted for KYC verification
2.2 Automatically Collected Information
- Device type, operating system, and browser version
- IP address and connection duration
- Pages visited, click patterns, and session length
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
Limited confirmation information may be received from payment gateways or identity verification services as needed.
3 Purpose of Using Information
mil uses collected information only for specific and lawful purposes. Information is not used for any purpose beyond these.
3.1 Service Operations
- Account creation, verification, and management
- Processing deposits and withdrawals
- Providing bonuses and promotional offers
- Maintaining gaming history and transaction records
3.2 Security and Compliance
- Preventing fraud and unauthorised access
- Verifying the 21+ age requirement
- Detecting unusual account activity
3.3 Communication and Support
- Responding to member queries and resolving issues
- Sending important notifications related to the platform
- Providing information about relevant offers (if the member has given consent)
3.4 Service Improvement
Aggregate data is used to analyse the overall user experience and improve service quality.
4 Sharing and Disclosure of Information
mil never sells members' personal information to third parties. However, limited information may be shared with partners in the following circumstances:
4.1 Service Partners
Necessary information is shared with trusted service providers for payment processing, identity verification, and technical infrastructure maintenance. These partners may not use this information for their own purposes.
4.2 Legal Obligations
Information will be disclosed when required by a court order, a lawful request from a law enforcement agency, or applicable law.
4.3 For Protection Purposes
Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activity.
5 Data Security Measures
mil has adopted industry-standard technical and administrative measures to protect members' information.
5.1 Technical Security
- All data transfers are secured through SSL (Secure Socket Layer) encryption
- Passwords are stored in encrypted hash format — they cannot be read directly
- Firewall and intrusion detection systems are active
- Regular security audits and vulnerability assessments are conducted
5.2 Administrative Controls
- Only authorised staff can access members' information
- Logs of data access are recorded
- Staff receive training on privacy matters
While every effort is made to protect data, 100% security over the internet cannot be guaranteed. Members should keep their password and login details completely private.
6 Cookie Policy
mil's website and application use cookies and similar tracking technologies.
6.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and run core functions — these cannot be disabled.
- Functional cookies: For saving language preferences and personalised settings.
- Analytics cookies: To analyse website usage and improve service quality.
6.2 Cookie Controls
Cookies can be rejected or deleted from your browser settings. However, this may affect some website functions and the login process.
7 Data Retention Period
mil retains members' information only for as long as necessary. The retention period is determined based on the following:
- All information is retained for as long as the account remains active.
- Even after an account is closed, certain information may be kept for a defined period for legal or security reasons.
- Transaction records are retained for a defined period as required by financial compliance obligations.
- Once the defined period has passed, information is securely deleted or anonymised.
8 Member Rights
Every registered member of mil has the following rights regarding their personal information:
8.1 Right to Access Information
You may contact mil at any time to find out details of the information stored about you.
8.2 Right to Correct Information
If any of your information is incorrect, you may request a correction. Some information can be updated directly from your account settings.
8.3 Request to Delete Information
Where there is no legal obligation preventing it, you may request deletion of your information after closing your account, in accordance with the retention period.
8.4 Opt Out of Promotional Communications
If you do not wish to receive marketing emails or messages, you can turn this off from your account settings.
9 International Data Transfers
mil's servers and service providers may be located in various countries. When information is transferred outside Bangladesh, mil ensures that:
- The receiving party maintains adequate security measures.
- Data transfers are conducted under contractual protections.
- The standards of this privacy policy are upheld.
10 Responsible Conduct and Minor Protection
mil provides services only to individuals aged 21 or above. Information collected for age verification is used solely during the registration process and to confirm identity. Accounts are not approved if the age requirement is not met.
mil is committed to raising awareness about responsible gaming. For more details, read the Responsible Gaming page, where you will find information on setting self-limits and getting support.
11 Policy Changes and Queries
11.1 Policy Changes
mil reserves the right to amend this privacy policy when necessary. Members will be notified by email in advance of significant changes. Continued use of mil's services after a revised policy is published will be considered acceptance of those changes.
11.2 Contact
For any questions, concerns, or rights-related requests regarding the privacy policy, please contact mil's support team:
- Live chat: available 24/7 on the website or app (in Bengali and English)
- Email: [email protected]
For answers to common questions, visit the FAQ page — it covers common questions about accounts, payments, and services.